Comfortable. It’s that couch relegated to the man cave because your wife wants it on the curb. Comfortable. It’s using the technology you always have and getting by. Comfortable. It’s a stress free work environment.
I can’t speak to the couch comfortable, because if we’re being honest, I’d have thrown it out while you were at work. I can, however, speak on the Dealership kind of comfortable. I think we’ve all gotten pretty comfortable around here. For the roughly 20% of dealers that have implemented live chat as a selling tool on their dealer websites, I think we can all agree it’s a technology we’re comfortable with now. With a technology that allows customers to click and hold a conversation with our staff to answer questions and set appointments, getting customers into the dealership has become a pretty comfortable process. Where do we take chat from here, without getting uncomfortable though?
See: Uncomfortable (adj): Causing discomfort or annoyance – i.e. waking up early on Sundays, confrontation and new product training.
Dealer HD’s Chatter™ lets dealerships use the chat technology they’ve grown comfortable with while delivering an increased number of chat requests each month. Chatter™ allows dealerships to chat smarter. Using behavioral chat technology and delivery system; Chatter™ delivers relevant messages to your customers on site and opens the conversation without any additional effort or hunting needed on the dealership side. The result? An increased number of chat requests, conversations and appointments.
Start using our behavioral chat technology, Chatter™ and the only thing that might make you uncomfortable is how many more chats you’re getting each month.
Learn more about Chatter™ and the results dealers are getting.