Posts Tagged ‘facebook’

It’s Time To Start Thinking Of Twitter As A Search Engine

Thursday, March 5th, 2009

I found this really cool article by Michael Arrington.  I think it really brings an important question to the table.  I admit that I did not understand twitter for MONTHS and couldn’t fathom how it could possibly be useful.  I’m starting to see the light.  You can follow me HERE.  The article is below…enjoy.

“At a dinner tonight with a friend the conversation turned to Twitter. He just didn’t get it, and he’s certainly not the first person to tell me that. Specifically, my friend didn’t understand the massive valuation ($250 million or more) that Twitter won in its recent funding. I told him why I thought it was more than justified: Twitter is, more than anything, a search engine.

I told him what I thought of Twitter as a micro-blogging service: it’s a collection of emotional grunts. But it’s wonderful nonetheless. And enough people are hooked on it that Twitter has reached critical mass. If something big is going on in the world, you can get information about it from Twitter.

Twitter also gathers other information, like people’s experiences with products and services as they interact with them. A couple of months ago, for example, I was stuck in the airport and received extremely poor service from Lufthansa. I twittered my displeasure, which made me feel better – at least I was doing something besides wait in an endless line. I’ve also Twittered complaints about the W Hotel (no Internet, cold room) and Comcast (the usual Internet gripes).

More and more people are starting to use Twitter to talk about brands in real time as they interact with them. And those brands want to know all about it, whether to respond individually (The W Hotel pestered me until I told them to just leave me alone), or simply gather the information to see what they’re doing right and what they’re doing wrong.

And all of it is discoverable at search.twitter.com, the search engine that Twitter acquired last summer.

People searching for news. Brands searching for feedback. That’s valuable stuff.

Twitter knows it, too. They’re going to build their business model on it. Forget small time payments from users for pro accounts and other features, all they have to do is keep growing the base and gather more and more of those emotional grunts. In aggregate it’s extremely valuable. And as Google has shown, search is vastly monetizable – somewhere around 40% of all online advertising revenue goes to ads on search listings today.

And as John Battelle says, its not clear that Google or anyone else can compete with Twitter at this point (Facebook’s giving it a solid try, though).

And it’s not just ads that can bring in the money. Brands need tools to make sense of all this data that Twitter doesn’t yet supply. Third parties like Scout Labs are going to be mining this data themselves, I’m sure. But there are lots of other ways Twitter can tax the utility they are bringing to brands. If they manage to turn down the acquisition offers like Facebook did a couple of years ago, there’s no reason Twitter can’t find revenue streams that will support them as a standalone company. Possibly even a public one.”

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Oodle on Facebook Is Live

Tuesday, March 3rd, 2009

Thanks to Jeff Kershner for sending me this.

As TechCrunch reported back in December, Oodle is taking over Facebook classifieds. The new service launches Wednesday and will be rolled out to Facebook users over the next sixty days. I’ve been bearish overall on companies that require local network affects, and usually classifieds fits in that bucket. As good a job as Craigslist has done it only monetizes about 1% of its users, and that’s probably one reason it has spread as far and as fast as it has. But- by design- it’s not the next great billion dollar Web powerhouse.

Oodle, too, has been a long slog. As founder and CEO Craig Donato told me last week, had he known how hard of a slog classifieds would be, he might have chosen a different startup idea four years ago. I’m sure he was (partially) joking, but Oodle has long been the question mark in David Sze’s otherwise stellar Web 2.0 portfolio that includes Digg, LinkedIn and Facebook. (Now, some see Digg as the question mark, but that’s a different post.)

Oodle has done two things well to combat the local trap. One is deals with huge properties like MySpace, Facebook and AOL that really juice distribution and listings. As a result, before it even goes live with Facebook or AOL, the site has 40 million listings with 500,000 new ones added each day. Second smart move: Making classifieds social, not local.

Increasingly, the social Web has created more meaningful communities than just geographical proximity. Sure, we are more likely to know and regularly interact with people near us, so you can’t ignore geography. But think about how many times you’d rather sell something or buy something from someone you know or someone who knows someone you know, than someone whose only commonality is living in your city.

The Oodle app is coming about just at the right time for Facebook. Not only is the site huge, but it’s so focused on the Wall that distributions of listings and conversations around items for sale will be natural and organic. And unlike eBay or Craigslist, it’s just a few clicks to post something. You fill in what it is, why you’re getting rid of it, how much you want and designate whether you’re giving it away, selling it, or want the money to go to charity. Can you imagine if posting something on eBay was that easy? My dining room of boxes would be empty.

That’s not to say Oodle replaces Craigslist or eBay. You can reach a wider audience, and hence conceivably make more money on both of those. And Facebook could be too tied into your social graph for some transactions. Do you want your boss to see your old Playboys are for sale? Lastly, if you’re setting up a small ecommerce business, I doubt Facebook marketplace is the right fit. But if you’re just a regular person who has something they want to buy or sell for a fair price from a reputable dealer whose reputation they can trust– it’s going to be a stiff competitor.

And come to think of it, wasn’t that the original eBay community?

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