Top Ten List: FAQs about Hosting with Dealer HD
February 16th, 2009 by lindsaytullyBefore you decide to switch hosting companies, there are some questions you may have or areas of interest you want more information about. Below are the most commonly asked questions about switching hosting companies to Dealer HD.
- What are the benefits of hosting our site with Dealer HD?
Dealer HD prides itself in personalized client attention. We maintain web services that make your site competitive while providing a level of customer service that is unparalleled in the industry. - How do I know I’m getting the best web product on the market?
We work hard at Dealer HD to continually advance and evolve your website products and services so that they move with the natural flow of technology. - Is there is a set-up fee for new sites?
No, there is no design or set-up fee with any Dealer HD website. - How long does it take to get a new site up and running?
It typically takes us 2 weeks to get a proof to clients once we have a working inventory file. - How long does it take to get changes made to the site?
We ask that you allow us 48 hours to complete your site changes. In most cases we can make your changes faster but want to allow ample time. - Who should I call with problems or questions?
Each client is assigned one point of contact who can answer all of your questions and take web change requests. Your personal account manager will be just as familiar with your site as you are. - Do I need to sign a contract?
No, we don’t require a contract for our site services. - How much of the website is in my control?
All content sections, inventory, specials, coupons, leads and auto responses are available to you in the Dealer HD RIMS Admin. And your account manager will give a detailed training…for FREE! - Will my site work in all web browsers?
Definitely. We’re one of the few web providers that ensure your site displays correctly and functions properly in all browsers. - Will Dealer HD help boost our rankings on search engines organically?
Dealer HD has a dedicated SEO team ready to assist you with optimizing your web site. Your account manager will work hand in hand with our SEO team to accomplish your desired results.
Tags: account manager, customer service
