Social Media Learning Curve

October 26th, 2009 by Erin O'Connor

Remember back in school when you studied like crazy for a test – reading the book, checking homework and quizzes, but even after all that you still failed?

Ok, maybe failing is a little extreme – point is, you didn’t do so hot and neither did the rest of the class.  There are some professors in this world (not many of mine) that take pity and decide to grade on a curve.  Curving takes out the sting and inspires us to try a little harder next time.

Right now we’re experiencing the Social Media boom and dealers everywhere are trying outlets like Facebook and Twitter to get their dealerships noticed.  From the Dealer HD and Interactive Provider perspective it’s fantastic.  Social Media Outlets have given dealerships the ability to create their own image online and for an industry that has struggled with the transfer of power between print and online advertising they can see the value in it, if done right.

The problem is, right now not everyone is doing it “right,” whatever that means.  There have been blogs and articles encouraging Social Media use then pointing the finger on who’s doing it right or wrong.  I think we need to take a step back and realize that just like math or science – Social Media deserves a curve too.

Finding the right strategy for your dealership is going to take a little time.  Not everyone can use the same formula, it’s dynamic and what works in Illinois might not work in Texas.  For those dealers out there trying their hand in Social Media – go for it!  Don’t be afraid of critics or failing your first time out.  You’ll get it and once you do you’ll reap the benefits.  If you have questions as you go along, don’t be afraid to ask for help.  Talk to someone you trust or even your website provider – we’re full of ideas and ready to help.

To get you started – the best universal advice I can give you right out the gate is to put yourself in a customer’s shoes.  If your page is something you would be interesting in being a part of, chances are others would be too.

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